Privacy Policy for Misty Bloom
At Misty Bloom, our commitment to providing an unparalleled high-end rainforest-themed dining experience extends to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our site, reserve our services, or visit our establishment. We operate in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA), and strive for transparency in our practices.
Information We Collect
We collect various types of information to provide and improve our services, ensuring a seamless and personalized experience:
- Personal Identification Information: This includes your name, email address, phone number, and any dietary preferences or allergies you provide when making reservations, subscribing to our newsletters, or engaging in bespoke culinary events.
- Reservation and Dining Preferences: Details related to your bookings, special requests for private chef services, sommelier-led wine pairings, or attendance at culinary workshops.
- Technical Data: When you visit our online platform, we may automatically collect information such as your IP address, browser type, operating system, referral sources, and pages visited. This helps us understand how our site is used and improve its functionality.
- Communication Data: Records of your communications with us, including inquiries or feedback via our contact channels.
How We Use Your Information
The information we collect is used in various ways to enhance your experience with Misty Bloom:
- To Provide and Manage Services: Processing your reservations, fulfilling bespoke culinary event requests, arranging private chef services, and managing your participation in workshops. This also includes accommodating dietary needs to ensure a safe and enjoyable dining experience.
- For Communication: Sending reservation confirmations, updates about your events, information about our services, and promotional materials (only with your consent).
- To Improve Our Offerings: Analyzing site usage to enhance our online platform, refine our menu, develop new artisanal cocktail creations, and improve the overall immersive rainforest ambiance design.
- For Safety and Security: Ensuring the safety of our guests and staff, and complying with legal obligations.
Data Sharing and Disclosure
Misty Bloom does not sell or rent your personal information to third parties. We may share your data in limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business, such as reservation systems, payment processors, or IT support. These parties are contractually obligated to protect your information and can only use it for the purposes for which it was disclosed.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and restricted access to data for authorized personnel only. Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You have the option to accept or decline cookies through your browser settings, though doing so may affect the functionality of our site.
Changes to This Privacy Policy
Misty Bloom reserves the right to update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post any revisions on this page, and the "last updated" date at the top of the policy will indicate when changes were made. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
Misty Bloom
22 Ann Siang Hill, Unit #03-01,
Singapore, Singapore,
069702